Shipping And Returns

Products ordered online will be shipped the next business day.

Any problem must be reported within 10 working days on receipt. At our discretion, we may levee a restocking fee of 15% of the cost of items returned. In order to return or exchange all or part of your order, you must contact us for a Return Merchandise Authorization number (RMA#). All returned items must be in the original packaging including CD, manuals, etc. with the authorization (RMA#) clearly printed on the outside of the package.

Ingenuity Works is not responsible for shipping costs or damage on returned items. Units to be returned should be packed carefully. Please be advised that we cannot provide credit for a return without confirming its receipt, we recommend that you use a delivery service that can be tracked and or insured.